Refund policy

🌸 Return & Refund Policy – Bloom Essence

At Bloom Essence, we strive to provide high-quality, affordable jewelry and accessories. If you're not completely satisfied with your purchase, we offer a return and refund policy under the following conditions:

1. Eligibility for Returns

• Items must be unopened, unused, and in their original packaging
• Return requests must be made within 7 days of receiving your order
• Only items purchased directly from Bloom Essence are eligible for return

2. Non-Returnable Items

• Opened or used items
• Products purchased during final sale or promotional events
• Items damaged due to customer misuse

3. Refund Process

• Once we receive your returned item, we will inspect it for eligibility
• Approved returns will be refunded to your original payment method within 7–14 business days
• Shipping fees are non-refundable, except in cases of defective or incorrectly delivered items

4. Exchanges

• If you received a defective or incorrect item, we will replace it at no additional cost
• Exchange requests must be made within 7 days of delivery

5. How to Request a Return

📧 Email: bloomessence33@gmail.com with your order details and reason for return
📘 Facebook Page: facebook.com/BloomEssence33

We value your satisfaction and will do our best to assist you.
Thank you for shopping with Bloom Essence 💖